Roadmap to JSM Success Event 2023
At our recent event we joined with Atlassian for a pragmatic look at lean ITSM, including industry trends and what you should be doing to stay relevant at your organisation.
0:00 Start
0:47 Robin Scanlon, GLiNTECH, Why You Can't ignore Lean ITSM
12:37 Mark Edwards, Atlassian, The Atlassian ITSM Vision
48:30 Chris Gardiner, Tennis Australia, IT Demands at the Australian Open
Topics included:
Why you can't ignore lean ITSM: GLiNTECH shares industry trends, tips & easy-wins
The Atlassian ITSM vision: the success of Jira Service Management, and a 'what's next?' peek into the future
IT demands at the Australian Open: learn how Tennis Australia streamlined their IT operations with Jira Service Management
Forward thinking IT teams are switching to leaner, more agile approaches that value ease-of-use, collaboration, and knowledge sharing over complex, inflexible workflows. Savvy users are demanding more from their IT teams, with faster results and self-service top of mind.