In this episode of Side by Side, Jeff Littlejohn, President of DX1, interviews CJ Pedler, Director of Dealers Services. CJ discusses how the “customer experience" is a focus for his team in 2019 and some of the ways they are enhancing it.
“The quicker we can provide support to our customers, the quicker they can get back to what they do best – running dealerships and making money." - CJ Pedler, Director of Dealer Services.