B2 English • Call Center Training • Passive Voice and Vocabulary
• Do you need to improve your English skills for a call center?
• Do you need to learn call center vocabulary?
🎯Are you ready to improve your communication skills and pass your versant test? In this video, our academy trainer walks-you-through a real-world call center vocabulary activity focused on handling customer service scenarios. You’ll listen to live explanation on the Passive Voice on a whiteboard and then our coach will expand on call center vocabulary with pronunciation tips and actual call center applications.
📝 What You'll Learn:
🎯 Passive Voice: Review the passive voice through call center examples
🎯 Learn useful call center vocabulary and how to pronounce it.
This lesson is perfect for call center agents at a B2 English level who want to improve their listening skills and better handle customer disputes.
📱 Want to Improve Faster? Text us on WhatsApp at +502 5544-9837 to learn more about our live training sessions and take your call center skills to the next level.
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Si eres un profesional de call center o aspiras a unirte a la industria del BPO, este video es imprescindible. No olvides suscribirte a nuestro canal y preguntar sobre nuestros completos cursos de capacitación en línea para call center para elevar tu carrera.
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