How to Get Premium Support for Cost Calculator Builder
In this video, we will show how to submit an issue ticket to our support team in case you're in trouble or struggling somehow with the plugin. Although we are doing our best and provide as smooth an experience as possible with the Cost Calculator WordPress plugin for building the pricing forms, there might be some situations where you will need to ask our support team.
Actually, there are plenty of ways to connect with support. Being a Pro user of Cost Calculator you will be able to apply for the ticket directly in your WordPress, or by visiting our Support Library aka Portal, or even if you are only using a free version, you still can reach our support in WordPress.org.
The last thing you can do is join our Cost Calculator Facebook community where you can ask any interested questions to the audience and get help.
Timestamps:
00:00 — Opening
00:17 — How to create a new ticket right from the plugin's main page in the backend
00:28 — Things to do before reaching support
00:36 — 1. Updating Plugins
00:59 — 2. Checking plugin changelog
01:25 — 3. Checking documentation and the help of AI
02:17 — 4. Deactivation of other plugins
02:28 — 5. Trying to change themes
02:39 — 6. Clearing site & browser cache
03:13 — How to submit a ticket
04:02 — Checking the status of tickets
05:13 — Getting support with the free license: Support form in wp.org
05:56 — Cost Calculator Facebook Community
06:10 — Feature request
06:37 — Closing
Reference links (mentioned in the video):
Support Portal — https://support.stylemixthemes.com
Cost Calculator Documentation and Guidelines —https://docs.stylemixthemes.com/cost-...
Support Section in WordPress.org — https://wordpress.org/support/plugin/...
Feature Request Board — https://stylemixthemes.cnflx.io/board...
Cost Calculator Facebook Group — / costcalculator
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Cost Calculator Free — https://wordpress.org/plugins/cost-ca...
Cost Calculator Pro — https://stylemixthemes.com/cost-calcu...
Our other WordPress products:
Stylemix Plugins — https://stylemixthemes.com/plugins/
Stylemix Themes — https://stylemixthemes.com/themes/
Find us on our social network:
👥 Facebook — / stylemixthemes
📸 Instagram — / stylemixthemes
🐦 Twitter — https://twitter.com/stylemixed?lang=en
📌 Pinterest — / stylemixthemes
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