https://www.lbmc.com/services/technol... Learn about the various Customer Relationship Management solutions that are available from Microsoft. During this session, we’ll show you the core Dynamics 365 Customer Engagement applications, as well as new tools and technologies, such as the LinkedIn Sales Navigator integration, Portals, and bots that can help your teams deliver better customer service, while becoming more efficient at their jobs. During the webinar, we'll cover: - What does CRM mean to you? - What does CRM mean to Microsoft? - Why should you care about CRM? - How can you ensure user adoption and ROI? - How can you use CRM to transform our business?