Coveo for Genesys Cloud Now Available on Genesys AppFoundry ®️
Coveo for Genesys Cloud leverages AI search, AI recommendations, and generative answering technologies across multiple sources of complex issue resolving content, to help agents onboard and upskill quicker, reduce search-to-click time, increase first call resolution, and lower average handling time: https://www.coveo.com/en/integrations...