Customer Spotlight Series: Certified Group
An industry-leading network of 30 accredited laboratories providing 24/7 food testing services across North America, Certified Group has earned its reputation as a trusted partner for decades.
The key to their success is ensuring their teams have the proper knowledge and skills to do their jobs quickly and effectively. Learn from Certified Group's Microbiology Training Manager, Juliahna Stockham, how Certified Group ensures has set and maintained the industry benchmark for providing reliable and efficient food testing services.
Chapters:
00:00 - Start
03:06 - Training before EdApp
04:30 - Why EdApp is a good fit for Certified Group
06:48 - Experience deploying EdApp with User Groups and User Group Collections
08:57 - Bringing existing training content into EdApp
10:27 - EdApp's Content Creation Services
11:41 - Using Practical Assessments to supervise very technical training
17:01 - Using the real-time Analytics Dashboards
27:02 - Positives changes after adopting EdApp
28:42 - Overcoming learner hesitation when onboarding EdApp