Inside the Life of an HASA Caseworker in NYC: Rewards & Challenges
What does it take to be a HASA caseworker in New York City? Meet Alvaro Zapata, a dedicated caseworker with the HIV/AIDS Services Administration (HASA), as he opens up about his journey.
Alvaro, originally from Colombia, worked as a psychologist before becoming a social services case worker in NYC. He helps community members access resources like housing assistance, food stamps, and Medicaid. Alvaro finds his job rewarding, especially when he can assist Spanish-speaking clients and make a meaningful impact, as reflected in a client's gratitude when she described him as an "angel." He advises others pursuing similar careers to prioritize passion for community work over financial gain. While facing challenges with diverse clients, Alvaro emphasizes the importance of empathy and understanding, leveraging his psychology background to connect with those he serves.
🔗 To apply, visit nyc.gov/jobs and search “HASA” to browse open caseworker positions.
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