Tailored Teeth COVID-19 Response
TAILORED TEETH COVID-19 RESPONSE:
In this video, Dr Rick explains how Tailored Teeth has chosen to respond to the COVID-19 Pandemic to keep our patients and staff safe.
The primary concern is the transmission of the virus amongst patients and between patients and staff.
The secondary concern is the immense strain placed on the primary healthcare system and hospitals.
Changes are in 4 main categories:
1. Changes to appointments:
a. We will only be seeing patients for urgent or emergency procedures - If you would otherwise go to a doctor’s office or hospital for a dental-related issue, see us instead.
b. Appointments will be booked with 30-minute gaps between patients. This is to promote social distancing and to ensure you are not in contact with any other patients in the waiting room, or between appointments.
c. We will not be seeing patients for procedures known to produce large amounts of aerosol – in particular professional cleaning appointments.
These changes satisfy both our primary and secondary concerns. We don’t want to increase the probability of exposure by seeing patients who are not in pain or needing urgent care. On the other hand, we don’t want to unnecessarily add strain to hospitals or medical centres where beds and emergency personnel must be conserved for pandemic control.
2. Changes to Personal Protective Equipment:
a. N95 masks will be used instead of surgical masks.
3. Changes in the clinic:
a. Doors and handles will be left open to minimise touching. Staff have been advised to disinfect touched surfaces immediately
b. Hand sanitising stations are set up in every room and area in the clinic to encourage hand hygiene
c. The waiting room has been reconfigured to remove all communal material – i.e. magazines, refreshments, and hard surfaces which could harbour the virus. Only one patient will be present in the waiting room at any time.
d. Double wipe-down between each patient with hospital-grade disinfectant wipes.
e. Payments will be encouraged to be contactless or via bank transfer
4. Changes to Tailored Team's day-to-day
a. More high-value content will be produced
b. Online triaging, advice + Consultations will be made available
Hoping everyone is staying safe and healthy - please call us if you are in need of any dental advice or care on 02 8069 7945