Document recognition for Beeline (Veon division) is a simple way to make customer identification.
Before, sales office employees had to manually type ID and Passport information of customers into the Beeline's digital app.
Beeline took a mobile first approach and tried to digitize front office operations. By now they could digitize 62% of all front office operations and all of them is served with tablet.
For customer onboarding and verification process they tried mobile scanning. By eliminating typing, employees make far less mistakes, so it’s faster and no need for copying the document.
This means automated Customer Verification & new Customer Onboarding and leads to better & faster Customer Service.
Find out more: www.verigram.ai