I'm Here For You: Can Social Chatbots Truly Support Their Users? - A Literature Review
In this video, I present the key ideas of the review paper “I’m Here for You: Can Social Chatbots Truly Support Their Users?” by van Wezel et al. This paper explores the potential of social chatbots in providing social support across various dimensions, enhancing our daily interactions, and what the future holds for human-chatbot relationships.
📑 Chapters:
0:29 What are Social Chatbots?
1:00 Social Support Dimensions
2:04 Network Support
3:14 Felt Support
4:05 Assessed Support Quality
5:52 Received Support
7:05 Bidirectional Exchange
7:37 Future Research Directions
8:18 Conclusion
📝 Link to the paper:
https://doi.org/10.1007/978-3-030-682...
👥 Authors:
Marloes M. C. van Wezel, Emmelyn A. J. Croes, Marjolijn L. Antheunis
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#SocialChatbots #AI #EmotionalSupport #MentalHealth #HumanComputerInteraction #Technology #FutureTech #ChatbotSupport #ArtificialIntelligence #DigitalCompanionship