With her purchase of Capilano Suspension Bridge Park in 1983, Nancy set out on a journey of development and phenomenal success. Her commitment to exceeding guest expectations and to creating truly memorable guest experiences guides every aspect of her approach to business.
Nancy found initial success in retail, enhancing the merchandise at Capilano’s Trading Post. She opened new stores in BC and Alberta, then purchased and rebuilt two luxury accommodation properties in the Canadian Rockies. In 2014, Nancy added Stanley Park Pavilion and Prospect Point Bar and Grill and Gift Shop to the Capilano Group portfolio.
Starting with the transformation of Capilano’s retail offerings through renovation and high-end brands, Nancy brought her retail acumen to Victoria and Banff. It was in Banff where she discovered Moraine Lake. Nancy purchased the old premises and opened the Arthur Erikson designed Lodge in 1992. Next came Cathedral Mountain Lodge purchased in 2002 and rebuilt in 2007. The two now represent the finest boutique accommodations in the Canadian Rockies.
Meanwhile Capilano Suspension Bridge continued to expand, adding award-winning experiences including Treetops Adventure in 2004, Canyon Lights in 2005 and Cliffwalk in 2011.
In 2014 Nancy added Stanley Park Pavilion and Prospect Point to her portfolio. Both were renovated to become hubs of social activity within Stanley Park.
Nancy always aims to give guests a seamlessly enjoyable experience, achieving this through a commitment to theme, keen attention to details and extensive team training.