How To Guarantee Booked Leads
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How To Guarantee Booked Leads
In this webinar, Liz Patel will lead you through what CSR (Customer Service Representative) coaching looks like with RYNO's very own Traxion service to help your business book more leads and guarantee not only customer happiness but clients that return to your business.
In this webinar, you will hear real-world examples from CSR's both before and after their coaching. You will hear the feedback for each call regarding tone, the focus of the CSR, coming over objections, and so much more.
Training your CSRs to better serve your customers will make a huge impact on your business. The only question left to ask is do you want to book more calls?
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00:00 Intro
01:05 - Traxion's approach to CSR Coaching
04:01 - The first call (Before CSR Coaching)
06:12 - CSR Feedback for call one
08:47 - The second call (Before CSR Coaching)
15:50 - CSR Feedback for call two
19:48 - The third call (Before CSR Coaching)
21:46 - CSR Feedback for call three
25:12 - The fourth call (After CSR Coaching)
30:32 - CSR Feedback for call four
31:29 - Scorecard
33:13 - Final thoughts
34:11 - Audience questions
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We’re RYNO Strategic Solutions, the leading digital marketing agency for the home services industry. We exist to grow your business…PERIOD!
Headquartered in Phoenix, AZ, we provide digital marketing strategies designed to scale your home services business - from HVAC and plumbing to electrical, roofing, and more. As a Google Premier Partner, our home services experience and custom-tailored campaigns make us the best at what we do.
We handle all aspects of digital marketing, including SEO, PPC, Call Listening and Reporting, Website Design, Social Media, Video Production, and even LSA!
Are you ready to take charge of your business? Join the stampede with RYNO today!
The Leading Digital Marketing Agency For The Home Services Industry Since 2008.
Find us online!
https://rynoss.com/
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