Zendesk Salesforce Integration: Data Sync & Automation
Learn how to integrate Salesforce and Zendesk in several ways using Skyvia. Skyvia is a no-code cloud data integration platform which supports more than 180 connectors and requires nothing except a web browser. In this video tutorial we will show several approaches and tools:
1. Loading both legacy and new Zendesk Tickets to Salesforce Cases using Data Flow which is a ETL data pipeline tool.
2. Automatic creation of Salesforce Cases from new Zendesk Tickets using trigger-action approach in Skyvia Automation product.
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Timestamps:
00:00 - Introduction
00:44 - Create Salesforce and Zendesk connections
01:51 - Integrate legacy and new Salesforce data to Zendesk using Data Flow - a designer-based ETL
09:43 - Automatically create Zendesk tickets from new Salesforce Cases using Skyvia Automation product
12:57 - Gallery of predefined integrations
13:11 - Sync Zendesk Users to Salesforce Contacts using Skyvia Import - a wizard-based ETL tool
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