What is it really like to own and operate a luxury hotel in Tulum, Mexico?
In the second and final part of this interview, Booking Ninjas CEO and founder David Harroch continues his conversation with hotel operator Sven Sommar about the realities of building and managing a luxury hospitality business.
At the time of the interview, Sven operated Encantada and La Valise in Tulum. He shares his experience in hotel management, while David offers perspective for aspiring hotel owners, property managers, and hospitality operators looking to build successful businesses.
The conversation provides a practical look at the people, decisions, and operating mindset behind an independent luxury hotel.
This episode reflects the hospitality environment and Booking Ninjas positioning at the time of recording. Today, Booking Ninjas is a broader Salesforce-native platform for bookings and operations, connecting reservations, billing, payments, guest records, facilities, staff workflows, reporting, portals, and integrations in one environment.
This is Part 2 of a two-part interview.
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