Leveraging Network Automation for Seamless Infrastructure Service Delivery - Eric Anderson
In today’s fast-paced digital landscape, organizations face increasing demands for rapid and reliable service delivery. This presentation explores how network automation can transform the traditional service delivery model by streamlining processes from request initiation to fulfillment. I will share our journey of automation, beginning with Python scripts and modules, evolving into a home-grown orchestrator, and ultimately leading to the adoption of Itential as an automation platform.I will discuss the challenges faced during this evolution, including scalability issues and integration complexities, and highlight the critical role that Itential plays in accelerating our automation journey. I will talk through how requests are captured, processed, and fulfilled through automation tooling, while emphasizing the importance of using event-driven automations for optimal efficiency.