The Future of Customer Service: AI vs Humans
A lot of customer service positions will be replaced by the massive personalization AI can offer based on past interactions with a company Humans will remain for complex sensitive topics and those requiring empathy and judgment Even telemarketing can be replaced with robots that recognize human responses AI can gather analyze and interpret large amounts of data
#generativeai #genai #artificialintelligence #businessbook #businessbooks
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Validate Customer Demand #startupsuccess #startups #entrepeneurship #entrepreneurshiptips
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Overcoming AI Implementation Challenges #artficialintelligence #ai #harvardbusinessreview