3 MOCK CALLS Collection - Call Center Script
1st Exercise- Order Taking
(Your Turn-Play the line of the agent)
2nd Exercise- Unknown Charge- Authorization Hold
a. (With the voice of Agent)
b. (Your Turn-Play the line of the agent)
3rd Exercise- Item delivered to Wrong Address
(Your Turn-Play the line of the agent)
Three (3) MOCK CALLS Collection - Call Center Script
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