2025 goals setting for professional services organizations
Saood Shah, founder of XnO Solutions and former VP of Professional Services at Gainsight, and Anna Surricchio, Principal Solutions Project Manager at Cloudinary, hosted a workshop-style session on setting clear goals and defining pathways to success in PS. They discussed actionable insights, strategies, and a ready-to-use planning template designed specifically for professional services teams, helping them streamline their processes and plan effectively.