Casey Coleman, Salesforce and David Egts, Mulesoft | IT Mod Talks 2023
IT modernization tops the list of priorities under the Biden administration. Not only do modern systems and software play an invaluable role in delivering the services Americans most depend on, but they also put the nation in a better position to protect against evolving cyberattacks that threaten its most vital institutions.
Casey Coleman, SVP, Digital Transformation Global Public Sector with Salesforce and David Egts, Field CTO, Public Sector at Mulesoft joins other top leaders from government and industry to discuss ongoing efforts in federal IT modernization, the continued move to modern, cloud-based systems, and what is in store with emerging technologies like artificial intelligence.
In this interview, Coleman and Egts answer the following questions:
1. What’s one example of where IT modernization has significantly improved the ability of government employees to work more productively over the past year?
2. What’s one example of where IT modernization has significantly improved the customer experience for American citizens over the past year?
This interview is part of a series filmed in conjunction with IT Mod Talks held on March 15, 2023 in Washington, D.C.