Miri Infotech is launching a product osTicket, an open source Q&A platform for PHP/MySQL which is embedded pre-configured tool with LAMP and ready-to-launch AMI on Amazon EC2. osTicket is one of the most trusted ticketing system which is used in surplus amount worldwide. The best thing one can say about this is that it is not similar to every other ticketing system as it provides an amazing feature which are indeed very user-friendly and customer’s attention grabbing. Whenever any customer demands for support or raises any type of issue related to this, all these issues and complaints are resolved at a very quicker pace and in a very human understandable form.