Instacart using Moveworks - We removed tier one

Опубликовано: 25 Май 2026
на канале: Moveworks
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Daniel Furtado, Sr. Manager of IT Ops & Services at Instacart, talks about how they are using Moveworks to create one team that provides support start-to-finish.

About Moveworks:
Moveworks is the agentic AI Assistant to empower your entire workforce.
It unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks.
Powered by an agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks AI Assistant understands employee requests, devises intelligent plans to achieve them, and then executes actions to complete tasks across application boundaries.
The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications.

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