The Bar Has Gone Up in SaaS. The Era of HyperFunctional SaaS is Here.
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2024-2029: The New Era of Hyperfunctional SaaS:
AI Now Table Stakes.
And Product Has to Much Better For It.
Radical Efficiency, At Least Post-IPO
Automation Everywhere
Multiproduct Is The New Normal
Customers Demanding Much More Than a 10x Point Solution
The Bar To a Truly Great Product Is Way, Way Up:
Customers expecting:
to replace 30%-50% of workforce with AI
all unstructured data to now be instantly structured and searchable
every product to work in a plain english prompt
even complex onboarding to be fully automated
core platforms to do the work of 20 add-ons and point solutions
And they are being promised this. Often over-promised, but still.
AI has taught everyone this is “easy”. Customers now demanding it.