During our 2024 ELEVATE Summit we spoke with four expert property managers, Jodi Refosco of Timber Rock Village, Kerrie Racicot of Tahoe Truckee Vacations, Brian Olson of Beachcomber Vacation Homes, and Greg Petrillo of Pocono Mountain Rentals to hear how they manage owner relations. We gained significant insights on how owner expectations have significantly increased since the pandemic and how property managers are adapting to these changes.
Kerrie Racicot of Tahoe Truckee Vacations shared this actionable advice about creating frameworks for helping set expectations with owners and approach tough conversations.
Watch the full session recording: https://www.breezeway.io/elevate-2024...