The process of enshittification - How good platforms go bad — Paul Fenwick
Did it seem like software platforms used to be better in the past? That's not just nostalgia, they were better. Platforms were more intuitive, better suited for user-needs, less invasive of privacy, and easier to use.
In this talk we'll examine (with examples) the process of 'enshittification', a term coined by Cory Doctorow for platform decay—where services become progressively worse to maximise profit—and how to avoid it happening to you.
ConFoo: http://confoo.ca