Transforming Customer and Employee Experiences with Freddy AI | Siddhartha Agarwal | Refresh2024 NYC
Join us for an enlightening session from Refresh 2024 in New York, where Siddhartha Agarwal, Senior Vice President of Product Strategy and Operations at Freshworks, delves into the transformative power of Freddy AI. Discover how Freshworks is revolutionizing customer and employee service solutions for companies of all sizes.
In this video, you will meet Freddy AI and learn how:
Freshworks leverages AI to streamline customer and employee interactions.
The seamless deployment and adoption of Freddy AI, eliminate the need for additional software integrations.
The robust security features of Freddy AI, ensure enterprise-grade security, governance, and data privacy.
Freddy AI is designed to scale, helping IT and customer support teams stay ahead with innovative solutions and deliver exceptional service at scale.
Meet Freddy AI: bit.ly/3XFpl6O
Chapters:
0:00 Intro to Freddy AI
3:23 What is Freddy's Self-Service?
8:06 Freddy Self-Service Demo
13:33 What is Freddy Copilot?
18:43 Freddy Copilot Demo
22:40 What is Freddy Insights?
24:23 Freddy Insights Demo
27:09 Innovation behind Freddy AI
28:57 Security Features
30:43 Outro
#Freshworks #FreddyAI #genAI #CX #ITSM #CRM
Connect with us:
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Visit us: https://freshworks.com