Free LIVE! Webinar Archive Empathy
Empathy is in big demand: Customers want it, leaders want employees to have it for their customers, and employees want their leaders to have it for them. This 35 minute Webinar addresses why Empathy is easier to express for some people than others, the difference between Empathy and Sympathy, and how to create Empathetic messages that can be applied to professional and personal interactions.