Intune Remote Help for macOS devices
In this video I look at setting up and demonstrating Intune Remote Help with a macOS user. Introduced in the Intune 2309 release this new functionality adds to the features available through the Intune suite while extending the capability with Intune management for Apple devices.
We go through:
1- looking at the Microsoft documentation and the feature capabilities
2 - Setting up Intune for running Remote Help with macOS devices
3 - Demonstrating the Remote help admin and end user experience with an unenrolled macOS device
References
Microsoft - Remote help on macOS with Microsoft Intune
https://learn.microsoft.com/en-us/mem...
Andy Jones is a Microsoft Technical Architect at BT and Organiser at http://CloudManagement.Community. He's on Twitter @Andy_69Jones. Any views or opinions expressed here are his own