Your dethatcher do not work in proper way. Then you must watch this video. It could be the blade is worn out. For example Makita UV3600 new blade is 5 cm, while worn but still works ~4 cm. Change of blade is included in this video.
Worn blade dethatching example: • Scarification and aeration Makita UV3600
Good condition blade work example: • Lawn scarification
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