IT: Should You Get Into a Helpdesk or a Service desk role?
Hello! In this video, I'll be explaining the difference between a service desk technician and a helpdesk technician. Below are the key points:
Similarities between Helpdesk/Service desk technician
Real life examples of helpdesk/service desk technicians
How long should I stay at this position before advancing my career?
My experience as a helpdesk technician
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