The solution is that the MyTelkomsel app isn't available in the Play Store or a message appears that says your device isn't compatible with this version.
This usually happens on older Android phones, or those running Android 6 or below, and can't install the MyTelkomsel app.
When you search for this in the Play Store, you'll see the Lite version of the MyTelkomsel app. This Lite version lacks the features needed to purchase internet packages. Therefore, this video was created to resolve the issue of MyTelkomsel not being able to install or opening the app on older Android phones.
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