Mixed Feelings about Electrify America Raising its Rates.
Email from EA:
Electrify America is reaching out to make you aware of pricing changes to your account that will soon be taking place.
Beginning August 17, 2023, we’ll shift from uniform energy or time based pricing nationwide to a station-specific pricing model and resume charging for idle fees at most nationwide charging stations. The Electrify America mobile app will have pricing information for a given charger, but you should check the pricing of a charging station at the charger when you start charging.
Pass+ customers will continue to save 25% on charging (excluding idle fees), across our stations nationwide. The monthly fee for Pass+ will increase to $7 per month.
The Electrify America Terms of Use are changing to reflect these changes. To view the Electrify America Terms of Use, click here. A number of important changes are as follows:
We are clarifying that the pricing for a charge will be the pricing stated on the charger when you start a session. Those prices may include idle fees or other kinds of charges, but you will always be informed at the charger before you charge. The app is informative about pricing, but because prices may change over time, you should always check the price at the charger.
As a Pass+ subscriber, you will no longer receive a fixed price, but instead will get a 25% discount on the per-kWh or per-minute price for a given charger that you use. This change will be reflected in the subscription details you view in the app.
The new $7 monthly fee will be reflected in the subscription details you view in the app.
We are updating the arbitration provisions to clarify the applicable arbitration rules, including a bar on class arbitration.
We are updating and expanding the liability limitations.
These changes, including the $7 per month Pass+ subscription charge, will take effect on August 17, 2023. Please review the changes and decide whether you want to continue your subscription. If you do, just keep using the app and our chargers as usual. You will see the new prices when you charge on August 17, 2023. Your plan will continue to automatically renew each month as per the subscription terms, unless and until you cancel. You may cancel your subscription at any time within the Electrify America app.
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