Caught off guard? How to deal with poor behavior
If you’ve ever had to discuss someone’s inappropriate or poorly chosen “one-off” behavior with them, you’re gonna so appreciate this Magical Phrase.
It truly helps you to communicate to connect first, so you get greater buy-in for behavioral change going forward.
To holding someone accountable, and still leading with a soft heart.
Hugs,
AmyK
P.S. Sincerely let me know how it goes in the comments.