Building Trust in GenAI- Powered Knowledge Base Search | AI Got Your Docs | Document360
Gone are the days when conventional search methods relied on keywords and navigating multiple articles; this new technology, Gen AI-Powered Knowledge Base Search, offers concise and conversational responses.
Remember our video on how search behaviors are changing? If not, check it out here: • Impact of GenAI in Search Experience | AI ...
But how can you trust AI-generated answers? CITATIONS!!!! Yes, we need to ensure that each AI response is backed by citations from specific source articles for transparency and accountability.
In this video, we are talking about,
► The importance of citations in AI-generated responses in Knowledge Base
► How useful are prompt templates for improving Knowledge base user experience
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