How to Handle a NEGATIVE REVIEW From a Client
Have you ever received a bad review from your clients? Maybe the online review is the FIRST time you’re hearing about it and… ouch. It stings a little, doesn’t it? I’ve been there, and I want to share with you some practical advice on how to deal with getting a negative review: How to handle it, reaching out to your client, growing your small business regardless, and good perspectives to have! Tell me in the comments if you’ve ever gotten a bad review and if you need help with how to handle it!
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LIST OF MY PHOTOGRAPHY GEAR:
Nikon D750 (primary body): https://amzn.to/2JjKfmg
Nikon D610 (backup body): https://amzn.to/2xvdSfT
Sigma 50mm 1.4 (For Nikon: https://amzn.to/2H7QiVS) (For Canon: https://amzn.to/2kBGRFc)
Sigma 35mm 1.4 (For Nikon: https://amzn.to/2J15F8n) (For Canon: https://amzn.to/2LJX2N7)
Sigma 85mm 1.8 (For Nikon: https://amzn.to/2LcAaEP) (For Canon: https://amzn.to/2J0e7F4)
Nikon 70-200mm 2.8 VR II: https://amzn.to/2J4jEpM
Tamron 90mm Macro 2.8 (For Nikon: https://amzn.to/2Jk3L1P) (For Canon: https://amzn.to/2kHNWEd)
Nikon 20mm 1.8G: https://amzn.to/2soLBT5
Yongnuo Wireless TTL Flashes (I have a few different versions from Yongnuo, but the one I have linked here is my favorite! For Nikon: https://amzn.to/2JnHGji For Canon: https://amzn.to/2J3av0F
Yongnou YN-622N Wireless Flash Trigger: For Nikon: https://amzn.to/2J5rjo3 For Canon: https://amzn.to/2xwbAwP
Manfrotto Nano Photo Stand: https://www.manfrotto.us/nano-photo-s...
Flash Bracket (any will work just fine, but I use this one from Amazon: https://amzn.to/2J2QjjG
NEEWER Video Light: https://amzn.to/2Lc1tzg
Suitcase Camera Bag | Think Tank Roller Derby: https://amzn.to/2xrG9Um
Side Camera Bag | Black Ona Madison: https://amzn.to/2Jgff6L
Backpack Camera Bag for Engagement Sessions | Lyra Kamrette Grey Canvas Backpack: https://kamrette.com/products/lyra
HOW I MAKE MY YOUTUBE VIDEOS:
GEAR | Camera + Lenses listed above (Nikon D750 https://amzn.to/2JjKfmg + Nikon 20mm 1.8 https://amzn.to/2soLBT5)
MIC | Rode VideoMic Pro Shotgun Mic: https://amzn.to/31es73W
MUSIC | SoundStripe (use code "SKASE10" to get 10% off your first purchase): https://soundstripe.com?fpr=stephanie56
TRIPOD | DSLR Tripod: https://amzn.to/36NIiGm
My CLIENT Management Software: Honeybook (get a free trial + 50% off your first year when using this link): http://share.honeybook.com/stephanie927
I am not paid to talk about or endorse any of these products. Some of the links above are affiliate links, which means at no cost to you, I may make a small commission when you click the links and purchase.
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Website: http://www.stephaniekase.com
Blog: http://www.stephaniekase.com/blog