Value-added Information is Crucial for Customers, Not Just Information
V. Vaidyanathan, the MD and CEO of IDFC First Bank, describes how to ensure you're sharing not just information, but relevant information to customers.
Watch the full video here: • The Art of Personalized Banking Experience...
In the full video, V. Vaidyanathan discusses how the consumer mindset has evolved and how traditional organizations must adjust their engagement strategies to effectively meet consumer needs by leveraging technology.
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