Hello everyone! Recently, a video about communicating with toddlers at a reception was released on the channel, and you asked to make a second part about teenagers. Today we will figure out: why it is more difficult with teenagers than with toddlers; what a pediatrician should pay attention to and what to remember at a reception; what should never be done and how to build trusting relationships with teenage patients.
Enjoy watching!
Course from Medicum "Communication with patients" - https://edu.medicum-school.ru/osp
Waiting list "Young Pediatrician Course": https://clck.ru/35r9VN
Waiting list "Young Therapist Course": https://clck.ru/37EibE
Time codes:
00:00 - Introduction
00:40 - Why it is more difficult to communicate with teenagers than with babies
01:57 - Communicating directly with a teenager
02:45 - Be yourself
04:39 - Assess how the child feels in the family
06:00 - Don't teach a teenager about life
06:43 - Maintain confidentiality
08:13 - Assess whether the teenager needs the help of a psychologist
09:13 - Respect the teenager and know how to listen to him
10:25 - How to improve the skill of communicating with patients
11:08 - Results
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