Hello everyone! Today I'd like to share with you six tips that have helped me communicate with young children and their parents during appointments, even when there was a heavy patient flow and things were difficult. Today we'll discuss: how to avoid complaints; how to help new parents; how to build good relationships with young patients and avoid hysterics during examinations. Enjoy!
Medicum's "Communication with Patients" Course - https://edu.medicum-school.ru/osp
Waiting List for the "Young Pediatrician Course": https://clck.ru/35r9VN
Waiting List for the "Young Therapist Course": https://clck.ru/37EibE
Time Codes:
00:00 - Introduction
00:52 - Why good communication with patients is important
01:43 - Address parents by their first name and patronymic
02:45 - Call the child by name
03:24 - Compliment the child and parents
05:57 - Politeness
06:44 - Have toys, stickers, or other small rewards
07:54 - Examination
08:42 - Watch lectures on this topic or take a course on communicating with patients
10:00 - Summary
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Medicum School Website:
https://medicum-school.ru
Telegram Channel "Pediatrician's Assistant":
https://t.me/pomoshnik_pediatra
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