Wireshark for Cable Technicians - How to Prove that Internet Access is Healthy
This video was made for cable installers who want to prove that their internet installs are healthy. Cable techs often get dispatched repeatedly by customers who blame their internet connection for all sorts of issues unrelated to the network. I demonstrate what internet quality actually means, and show how to use ping and Wireshark to run some simple tests to prove the network is clean.
Useful videos:
How to Capture Traffic in Wireshark: • How to Capture Traffic in Wireshark
Spotting Packet Loss in Wireshark: • Spotting Packet Loss in Wireshark