Office for Mac 2011 Retina Update Workaround (14.2.4)
Although many of you have had a successful update, it has come to our attention that a small number of users have had difficulty updating to 14.2.4. We are working with Apple to resolve the problem, but an automated fix may take days or weeks to complete.
If you'd like to get Retina support for Office for Mac 2011 running sooner, please watch the video below for simple steps to follow to get the update working today; otherwise, we'll be working to fix this as soon as possible.