How to reset your Amazon Echo Buds to prevent overheating issues
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How to reset your Amazon Echo Buds to prevent overheating issues
The Amazon Echo Buds are some of our favorite true wireless earbuds. They offer excellent sound quality with Bose-powered active noise reduction as well as passthrough mode. They also give you hands-free access to Alexa or the Google Assistant or Siri at a tap. As great a value as these buds are, Amazon noticed a rare issue where some devices were overheating in their charging case. Out of an abundance of caution and for the safety of its customers, the company pushed out a software update aimed at correcting the issue. We'll show you how to check to see if your Echo Buds were updated, and if not, how to force the update.
Your Echo Buds should have automatically received the software update as soon as they connected to your Amazon Alexa app via Bluetooth. To confirm that they are on the correct software version, follow these steps.
If your Echo Buds have not yet received the update, you can push it to your device by following the steps below.
Echo Buds owners should have received an email with further details, but if you still have questions we encourage you to contact Amazon customer service directly at
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