Burak Arığ, the product manager of Trivia SuperStars and Oyna Kazan, says Oyna Kazan is geared towards the Turkish market and Trivia SupersStars is available worldwide. These trivia games are held at certain times, so every problem that customers might experience must be resolved quickly. This calls for multilingual support capabilities as the app operates on a global scale and in different languages.
The team started using Desk360 at this point and they now provide 360-degree support to all users in all channels. You too can manage all support requests by integrating your preferred communication channels and provide support to your users worldwide in 40 languages with the Desk360 platform.