The Five Phase Model of Mediation: An Overview
Discover how mediators transform conflict into cooperation using the Five Phase Model. We'll break down each stage—Introduction, Perspectives, Interests, Options, and Conclusion—exploring how structured talks enhance understanding and decision-making. Learn practical techniques like active listening, reframing, and empathy to navigate complex peace processes. Whether you're a seasoned mediator or just curious about conflict resolution, this guide will equip you with essential tools to bridge disputes and build lasting resolutions.
Edumedia in cooperation with D-GESS Master of Advanced Studies ETH Mediation in Peace Processes
Project Lead MAS ETH MPP
Inbal Ben-Ezer
Project Lead Edumedia
Judith Rehmann
Content Experts
Inbal Ben-Ezer
Eemeli Isoaho
Simon J.A. Mason
Lars Kirchoff
Script Development
Inbal Ben-Ezer
Eemeli Isoaho
Judith Rehmann
Visual Design & Animation
Estelle Gattlen
Sound design
Estelle Gattlen
Voice over
Amy Faal-Sleath
Backstopping
Jeanine Reutemann
ETH Zürich, 2024.