‘UX and GDPR’ Webinar
As the date for the implementation of the new GDPR regulations (25th May 2018) fast approaches, how will the new regulations affect the day to day online customer user experience and what can organisations do to ensure as little disruption to the user journey as possible?
During this webinar session Leading Digital Specialist - Jon Eaton, UX Designer - Stephen Currie and UX Expert - Cam Spilman shared great insights and Top tips on the tactics and measures organisations can employ to help meet their GDPR compliance without unnecessary disruption to their customer’s online user experience.
Key takeaways were:
What ‘Privacy by Design’ means for online customer experience
How to protect yourself with ‘reasonable interest’ and gathering consents in the right way
How to qualify anonymous visitors to build better rapport before capturing details
How to design GDPR compliant cross-platform customer experiences