Dr. K is a psychiatrist and knows a thing or two about communication skills.
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When people come to us with a problem, we want to help them solve their problems or reassure them that they are a good person. For better communication, it is actually better to become a reflective listener. This will improve communication by validating the other person's feelings.
In this video, Dr.K gives his #1 tip on being a better communicator: become a reflective listener.
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