GoTo Connect Quick Start with the Desktop App
This video provides an overview of GoTo Connect, a softphone that allows you to use your computer as your business phone.
If you have questions about how to download and install the GoTo desktop app, please view this video: • Download and Install the GoTo Desktop App .
To learn more about using GoTo Meeting, please view this playlist: • GoTo Meeting
To learn more about GoTo’s new softphone experience, please view this video: • GoTo's New Softphone Experience .
0:00 Introduction
0:53 Line selector / Hide caller ID
1:28 App Switcher
1:40 Presence status
1:55 Locate settings
2:15 GoTo Connect settings
2:25 Audio settings / Select my devices
2:38 Find me / Follow me for call forwarding
2:50 Notifications settings
3:41 Phone icon
3:56 Place a call from main dial page
4:26 Add a new contact / Make contact a Favorite / Notes
5:16 Enable new softphone experience
5:25 Use floating softphone
5:58 Softphone options while on active call
6:03 Call parking
6:44 Call cards
7:24 Calls button / Call history
7:40 Voicemails button / Voicemail options
7:58 Voicemail transcription
8:11 Contacts: Favorites & Recent Activity
8:24 Messaging icon
8:54 Recent text (SMS) messages / All text (SMS) messages
9:10 Direct chat messages / Channels
9:36 Create button
9:46 New text message
10:44 New direct message
11:05 Create a new channel and add members
11:50 End credits