Beyond Helpful: How ezCater surprised customers with great service
Raise your hand if you're tired of playing 'robot roulette' when calling customer service 🙋♀️
We get it! That's why, when you call ezCater, you're connected with a living, breathing human from the get-go. And we have to say, our customers love it!
Hear what our Customer Service team had to say about the best reactions they've received from customers and why it makes working at ezCater so rewarding!
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ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers.
To explore corporate food solutions or place a catering order, visit https://www.ezcater.com/
To grow your catering business, visit https://www.ezcater.com/grow
For career opportunities with ezCater, visit https://www.ezcater.com/company/about...
00:00 Introduction
00:03 Fast customer service
00:07 Not talking to a robot or having to deal with phone trees
00:20 Being invited to the party
00:47 Surprised we're still in office