Toolshed Ep. 21 - Stop Talking
You don't talk people into something, you talk people out of it. As Stephen Covey states, "The biggest communication problem is we do not listen to understand, we listen to reply."
Today's Challenge: Ask a question, give information, and then be quiet! Give customers time to think💭
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Just like the right tool for the right job makes every job go smoother, 15-minutes in the Toolshed is sure to make every job easier. Join industry veterans Eddie McFarlane and Jerry Rollins every morning LIVE at 7 am EST. We’ll be sharing performance-driving tips, tried-and-tested strategies, and a pile of war stories. Come sharpen your skills and build your career.
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