How to use the MightyCall webphone | MightyCall Call Center
00:00 - Intro
00:04 - MightyCall's webphone
00:17 - Business numbers & settings
00:28 - Dialing a number
00:40 - MightyCall's webphone features
00:52 - Conclusion
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INTRODUCTION TO MIGHTYCALL WEBPHONE FUNCTIONALITY
In this practical video, Kat from MightyCall guides viewers through the features and usage of the MightyCall webphone, an integrated tool designed for efficient call management within the MightyCall system.
SETTING UP AND USING THE WEBPHONE
Kat emphasizes the importance of enabling the microphone in the browser to ensure clear communication. She then walks through the webphone interface, highlighting the list of business numbers available for calling and the gear icon for adjusting ringtone, microphone, and speaker/headset settings.
MAKING CALLS AND MANAGING CONTACTS
The process of making calls is straightforward: open the dial pad, enter the number, and suggestions from contacts will appear. Kat demonstrates how to dial and initiate a call, showcasing the user-friendly interface of the webphone.
ADVANCED CALL FEATURES
The MightyCall webphone offers advanced features such as call transferring, adding participants to a call, and using a dial pad for dialing extensions. Kat provides a live demonstration of adding another teammate to a call, showcasing the ease of managing multi-participant calls.
CONCLUSION
The video concludes with Kat highlighting the simplicity and effectiveness of using the MightyCall webphone. She encourages viewers to utilize this tool for their business needs, ending with a cheerful note of 'Happy calling!'
Enjoy a free live onboarding session to get started, and rely on our award-winning support team. Join us at MightyCall, where you can build business communications your way!
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