Target CIO Brett Craig on Generative AI & Innovation Transforming Retail | Technovation 898
Target's decade-long experience with Artificial Intelligence (AI) has primed the company to fully leverage the transformative potential of Generative AI. In this episode of Technovation, Peter High interviews Brett Craig, Executive Vice President and Chief Information Officer at Target. They discuss the pivotal role of Generative AI in transforming retail and how technology has evolved to become a defining element in enhancing customer and employee experiences. Brett shares his journey from various roles within Target, including merchandising and finance, to his current role as CIO, where he leads the company’s technology strategy. The episode also delves into Target's culture of innovation, highlighting initiatives like demo days, hackathons, and 50 Days of Learning that empower technologists to drive progress. Tune in to learn how Brett and his team are shaping the future of retail technology at Target.
0:00:00 Introduction
0:01:11 Overview of Target's Business
0:02:19 Brett Craig's Role as CIO
0:03:31 Career Journey and Diverse Experiences
0:06:10 Technology's Role in Target's Future
0:14:29 Fostering Innovation and Experimentation
0:18:21 Generative AI at Target
0:23:52 Brett's Background and Influences
0:27:17 Continuous Learning and Curiosity
0:30:59 Conclusion and Final Thoughts
An audio-only version of this interview is available as episode 898 of Metis Strategy’s podcast, #Technovation with Peter High.
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